Hard Skills and Soft Skills Needed in Marketing

Marketing Skills

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Marketing skills are essential for both personal and professional reasons. Whether you’re selling a personal item online or marketing a range of products to a large audience, mastering the correct skills is crucial for successful promotion and sales. Apart from selling products, acquiring marketing skills has other benefits, such as:

  • Helping build customer relationships
  • Attracting new customers and retaining existing ones
  • Strengthening your company’s bottom line
  • Diversifying your product or service offerings
  • Assisting in entering new markets
  • Helping your company stand out from competitors

 

Marketing skills are commonly divided into two categories: hard skills and soft skills. Hard marketing skills are teachable, including market analysis, product development, and advertising. Soft marketing skills are harder to quantify but encompass areas like customer service, creativity, and communication.

 

Here is a list of hard skills and soft skills you need to master for efficient marketing:

 

1. Campaign Planning

This is the initial step in any marketing project. To achieve this, you need to conduct thorough research and understand your target audience. Who are they? What is their demographic? How can you reach them? What channel will you use to communicate this message? Further, collaboration with different teams is necessary to develop a campaign that delivers on the brief and effectively manages its execution. This involves setting timelines, budgets, and coordinating launch activities.

 

2. Managing a Budget

How much money are you willing to spend on a particular activity/campaign/project to achieve the desired results for the company? How much is too much? How do you know it will work, and you are not wasting money? This skill requires the ability to track spending against the whole budget to ensure you are not overspending and can make adjustments when required.

For example, if the marketing department budget for your company is X amount, you need to ensure you don’t spend it all on creative programs and have enough for third-party companies, advertising, promotion, email marketing, etc.

 

3. Creative Thinking

The ability to think creatively is immensely important in marketing. Quick, creative thinking is necessary when things do not go as planned. Additionally, creative thinking is crucial when promoting/advertising your product/service to stand out from competitors. When done right, creative thinking helps your company and its products gain attention through word of mouth.

 

4. Copywriting

Advertising your product goes beyond listing its benefits. You need to advertise and sell it in a way that your target customers will remember and eventually buy. This could include wordplay, alliteration, catchphrases, or rhymes. The number one rule to remember when creating copy is to advertise the added value your customers will get from your product, rather than the product itself. Sell the benefits, not the product.

 

5. Data Analysis

Being familiar and comfortable with numbers is crucial in marketing. All data are based on numbers, so you need to know where to pull statistics from, understand what they mean, and identify potential areas for improvement. For example, when promoting a website, Google Analytics is a good starting point. This analytics platform provides information on the number of visitors (new and recurring), bounce rate, average time spent on your website, and the most popular pages.

In other instances, you need to analyze how well your campaign is performing. Once you have this information, you can determine if the campaign ran successfully and identify areas for improvement in the future.

 

6. Networking

Networking involves being in the right places and meeting the right people to build mutually beneficial relationships. Being outgoing and able to start conversations with strangers is important for networking success, as is having a strong elevator pitch that accurately represents who you are and what you do.

 

7. Building Relationships

Relationship building is a key marketing skill involving developing and maintaining positive relationships with customers, prospects, partners, and other key stakeholders. To be successful in this area, you need effective communication skills, genuine interest in others, and the ability to build trust over time. This requires both verbal and written communication skills, as well as the ability to read people.

 

8. Problem Solving

Similar to creative thinking, problems will arise no matter how much you plan ahead. Being able to identify the root cause of a problem and devise a plan to fix it is a strong and admirable skill. It prevents further problems and minimizes the time wasted to address an issue.

 

As mentioned before, some of these skills can be learned, but don’t be disheartened if you don’t have some of the soft skills. Most soft skills can be developed over time. For example, being confident enough to network. If you do enough research to speak about your product or service, you will feel well-prepared to answer any questions others may have, initiating a conversation that can lead to maintaining a relationship with them in the future.

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